Dynamics 365 Implementation Consultant
Flexibility across the US and CanadaContractMiddle
Salary50 - 75 USD per hour
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Job Details
- Required Skills
- Microsoft DynamicsAzureRESTful APIsCRM
Requirements
- Proven experience delivering end-to-end Microsoft Dynamics 365 Finance and/or CRM implementations.
- Hands-on expertise with Dynamics 365 voice or telephony integrations (CTI or similar solutions).
- Strong knowledge of Microsoft Power Platform, including Power Apps, Power Automate, and Dataverse.
- Experience designing and implementing system integrations using APIs and Azure integration services.
- Solid understanding of enterprise data migration, testing, and deployment processes.
- Strong analytical and problem-solving skills with attention to detail.
- Excellent communication and stakeholder management abilities in client-facing environments.
- Ability to work independently and manage multiple priorities in fast-paced project settings.
- Preferred: Microsoft Dynamics 365 or Power Platform certifications.
- Preferred: experience with Microsoft Teams Voice, Azure Communication Services, or enterprise CTI tools.
Responsibilities
- Lead end-to-end greenfield implementations of Microsoft Dynamics 365 Finance and CRM solutions across enterprise environments.
- Translate business requirements into scalable functional and technical solution designs aligned with best practices.
- Configure, customize, and deploy Dynamics 365 applications to meet client-specific needs.
- Manage full project lifecycle activities including discovery, design, build, testing, deployment, and hypercare support.
- Design and implement voice and telephony integrations (e.g., CTI, call routing, screen pops, call logging, case creation).
- Collaborate with telephony providers, infrastructure teams, and stakeholders to define integration architecture.
- Develop and manage integrations using Microsoft Power Platform, Azure services, and APIs.
- Support data migration, validation, and reconciliation processes to ensure system accuracy and integrity.
- Ensure compliance with security, governance, and enterprise architecture standards.
- Provide expert advisory support and best-practice guidance to business and IT stakeholders throughout implementations.
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