Principal Product Manager - Verification & Activation (Exchange)
AustraliaFull-TimePrincipal
Salary not disclosed
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Job Details
- Experience
- 6–8+ years
- Required Skills
- SQLProduct Management
Requirements
- 6–8+ years of Product Management experience in high-growth technology, fintech, cryptocurrency, digital payments, or multi-asset trading environments.
- Strong experience managing products related to KYC/AML, identity verification, payment rails, onboarding conversion, or compliance-heavy digital experiences.
- Deep understanding of payment systems, API integrations, ledger systems, and scalable platform architecture.
- Familiarity with multi-vendor IDV routing, fraud prevention systems, liveness detection technologies, and onboarding infrastructure.
- Strong knowledge of global KYC, AML, FATF, GDPR, SCA, and regional payment regulations.
- Advanced analytical mindset with experience using SQL, Mixpanel, Amplitude, or similar tools for funnel optimization and performance analysis.
- Demonstrated ability to balance conversion, compliance, fraud prevention, and operational cost considerations in product decision-making.
- Proven track record leading cross-functional teams and driving execution in decentralized, fast-paced environments.
- Excellent communication, stakeholder management, prioritization, and problem-solving skills.
- Hands-on experience leveraging AI-powered productivity and development tools such as Cursor, Claude Code, Gemini, LibreChat, or equivalent solutions.
Responsibilities
- Own the end-to-end product strategy and execution for KYC approval, re-KYC processes, deposit and withdrawal experiences, onboarding rewards, and user activation flows.
- Lead the development and optimization of identity verification infrastructure, including multi-vendor routing, fraud prevention mechanisms, and reusable identity solutions.
- Drive initiatives to improve onboarding speed, reduce verification friction, and maintain strong compliance standards across multiple jurisdictions.
- Design and optimize fiat and crypto deposit and withdrawal experiences, including payment method availability, eligibility rules, transaction limits, and fee transparency.
- Collaborate with Compliance, Legal, Risk, Engineering, and Operations teams to ensure regulatory alignment and smooth operational execution.
- Monitor and improve critical metrics such as KYC completion rates, deposit success rates, activation conversion, fraud detection efficiency, and customer retention.
- Build scalable onboarding reward and activation programs that encourage first deposits, first trades, and ongoing platform engagement.
- Lead localization strategies by expanding local payment methods and tailoring onboarding experiences to regional user behaviors and market needs.
- Champion AI-native product development practices and leverage advanced AI tools to accelerate delivery, experimentation, and product innovation.
- Influence roadmap prioritization and cross-functional decision-making in a highly dynamic, global, and execution-driven environment.
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