Regulatory Operations Specialist
New
United StatesFull-TimeEntry
Salary55,000 - 70,000 USD per year
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Job Details
- Experience
- 0–3 years
- Required Skills
- PythonSQLData AnalysisSalesforceComplianceMS OfficeCRMSaaS
Requirements
- Bachelor’s degree in Business, Finance, Accounting, Economics, or related field preferred
- 0–3 years of experience
- Strong written and verbal communication skills
- Excellent organizational and time management skills
- Analytical mindset with the ability to interpret data
- Experience in client support, case management, or high-volume service environments
- Familiarity with CRM systems such as Salesforce
- Exposure to SaaS platforms, regulatory workflows, or financial services
- Basic understanding of tools such as MS Office
- Familiarity with SQL or Python
- Strong problem-solving skills
- Ability to work independently while collaborating effectively
Responsibilities
- Provide day-to-day client support for regulatory filing requests and compliance-related inquiries
- Manage and track cases using Salesforce or similar CRM systems
- Act as a liaison between clients, compliance consultants, analysts, and product teams
- Monitor, interpret, and validate incoming data
- Deliver clear status updates, reports, and communications
- Educate clients on platform features and services
- Proactively manage a high-volume pipeline of cases
- Gather client feedback and contribute to continuous improvement
- Support regulatory workflows throughout their full lifecycle
- Participate in cross-functional coordination
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