Patient Services Representative
New
C
Cardiac Study CenterHealthcare Cardiology
Remote after 90-day in-person trainingFull-TimeEntry
Salary21.31 - 38.59 USD per hour
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Job Details
- Experience
- 2 years of customer service experience
- Required Skills
- Customer serviceVerbal communicationData entry
Requirements
- 2 years of customer service experience
- Strong verbal communication skills
- Ability to manage multiple tasks in a fast-paced call environment
- High attention to detail and organizational skills
- 1 year of healthcare experience preferred
- Experience in medical scheduling or call center environments preferred
- Familiarity with EMR systems preferred
Responsibilities
- Schedule new and returning cardiology patient appointments
- Maintain provider schedules according to established guidelines and preferences
- Ensure accuracy of patient demographics and appointment details
- Reschedule appointments and manage cancellations as needed
- Answer inbound calls in a professional and patient-centered manner
- Address patient questions or route inquiries to appropriate departments
- Maintain accurate documentation in EMR systems
- Adhere to HIPAA and OSHA standards
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