Senior Manager, Business Operations

New
F
First Help FinancialFinancial Services
Remote/Anywhere in the USFull-TimeManager
SalaryAt least 140,000 USD per year
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Job Details

Experience
6+ years
Required Skills
Project ManagementSQLMicrosoft Power BICross-functional Team LeadershipTableauBusiness OperationsMicrosoft Excel

Requirements

  • 6+ years of experience in business operations, strategic finance, consulting, or banking.
  • Demonstrated ownership of strategic initiatives.
  • Advanced analytical capabilities using Excel and spreadsheet modeling.
  • Experience with business intelligence platforms (Tableau or Power BI).
  • Familiarity with SQL or related data querying tools (preferred).
  • Excellent written communication skills for leadership-ready materials.
  • Ability to operate effectively in ambiguous, fast-paced environments.
  • Strong interpersonal and collaboration skills to navigate cross-functional priorities.
  • Hands-on approach to developing analyses, materials, and deliverables.
  • Preferred: experience in auto or consumer lending (originations, credit, servicing).

Responsibilities

  • Serve as a strategic partner to executive leadership, shaping long-term direction.
  • Own the analytical foundation and narrative for board-facing decisions.
  • Evaluate key drivers including unit economics, portfolio performance, and operational trade-offs.
  • Partner with Finance on forecasting, scenario analysis, and financial planning.
  • Design, implement, and improve the company’s operating model (business reviews, planning, reporting).
  • Manage prioritization processes to ensure alignment with business objectives.
  • Develop reporting frameworks, dashboards, KPIs, and scorecards.
  • Lead company-wide initiatives spanning Operations, Finance, Compliance, and Technology.
  • Translate executive priorities into structured plans with clear scope and ownership.
  • Leverage data and analytics to identify trends, risks, and actionable insights.
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At least 140,000 USD per year
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