Support Associate
New
Remote, 8 AM to 2 AMFull-TimeEntry
Salary1,200 - 1,300 EUR per month
Apply NowOpens the employer's application page
Job Details
- Languages
- Croatian, English
- Required Skills
- Quality AssuranceCustomer support
Requirements
- Excellent communication skills and plenty of patience
- Persistence and kindness
- Great attention to detail and strong focus
- Ability to handle complex tasks and quick thinking
- Ability to handle stressful situations and multitasking
- Fast decision-making skills
- Understand the importance of great customer experience
- Fluent in both Croatian and English
- High school diploma
- Comfortable with new apps and systems
Responsibilities
- Handling customer inquiries via chat
- Providing quick and effective feedback, resolving escalations, and managing technical issues
- Reviewing and responding to user feedback
- Overseeing and managing operations in the cities where Wolt operates
- Maintaining a great customer experience and monitoring performance daily
- Working on quality assurance (QA) and platform management
View Full Description & ApplyYou'll be redirected to the employer's site
