- Lead, coach, and develop a team of Localization Specialists through regular feedback and data-driven performance conversations.
- Manage and scale the external freelancer network, overseeing the full lifecycle from sourcing and onboarding to quality management.
- Translate business goals into actionable localization plans while acting as a bridge between Localization Specialists and Project Managers.
- Take ownership of complex challenges such as new market launches and AI-human review models without existing playbooks.
- Identify, investigate, and resolve recurring quality and delivery issues while implementing sustainable process improvements.
- Evaluate, pilot, and implement AI and localization technologies to enhance quality and efficiency across markets.
Project ManagementData AnalysisEditing