Okta Business Analyst

New
Washington, District of Columbia, United StatesFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
4-9 years
Required Skills
Project ManagementAgileSCRUMStakeholder managementServiceNow

Requirements

  • Public Trust Clearance or the ability to obtain.
  • ITILv4 Foundation Certification within 120 days of start date.
  • Certified Scrum Master or equivalent certification.
  • 4-9 years of professional experience.
  • Bachelor’s degree.
  • Previous experience providing technical/management leadership on major tasks.
  • Experience working on a large Operations or Infrastructure Government program.
  • Proven ability to work independently in a remote environment.
  • Excellent oral and written communication skills.
  • Maintain standard working hours.

Responsibilities

  • Lead development of documentation and SOPs.
  • Develop product roadmap.
  • Assist with identifying Okta features to bring value to GSA's platform.
  • Plan and document user test cases and participate in testing.
  • Collect and document requirements with customers.
  • Plan enterprise-wide communications for platform changes.
  • Lead and participate in daily stand-ups.
  • Monitor and report on metrics.
  • Facilitate communication between development team and stakeholders.
  • Present written and oral reports.
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