Senior Implementation Business Analyst
New
US RemoteFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- Minimum of 5+ years’ experience
- Required Skills
- AgileBusiness AnalysisSCRUMJiraCommunication SkillsAnalytical SkillsProblem SolvingNegotiationAttention to detailOrganizational skillsStakeholder managementConfluence
Requirements
- Minimum of 5+ years’ experience in a client-facing Business Analyst or Implementation Consultant role within software or information services
- Exceptional stakeholder management skills
- Strong influencing and negotiation skills
- Strong organizational skills and high attention to detail
- Strong oral, written, presentation and interpersonal communication skills
- Strong analytical, requirements gathering and problem-solving skills
- Excellent written and verbal skills to document project requirements and track milestones
- Excellent attention to detail with a disciplined, process-driven delivery approach
- Hands-on experience migrating clients from legacy or third-party solution
- Bachelor’s degree in Business, Information Systems, Computer Science, or a related discipline (or equivalent practical experience)
- Working knowledge of business applications, system integrations, and data reporting tools
- Ability to translate complex requirements into clear documentation for both technical and non-technical stakeholders
Responsibilities
- Lead the discovery and documentation of client-defined configuration requirements.
- Develop and deliver Functional and Target Configuration Specifications, ensuring formal client approval and sign-off.
- Configure the StarCompliance application according to agreed specifications and best practices.
- Support clients through the initial rollout and adoption of the platform across their organization.
- Deliver tailored client training sessions and provide expert implementation support during the deployment phase.
- Facilitate structured user feedback sessions to identify problem areas and clarify feature requests
- Identify, assess, and escalate delivery risks; collaborate with Professional Services leadership and Relationship Management teams to drive timely resolution.
- Partner closely with Product Management and QA to validate new features and fixes; oversee defect triage, prioritization, and resolution.
- Transition clients seamlessly to Customer Support post-implementation for ongoing service continuity.
- Contribute to the evolution of internal delivery frameworks, including templates, playbooks, and best practices.
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