Associate, Marketing Solutions
New
United StatesFull-TimeMiddle
Salary19 - 22 USD per hour
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Job Details
- Required Skills
- Data AnalysisProject CoordinationAccount ManagementEditingCRMCustomer Success
Requirements
- Previous experience in marketing support, account management, customer success, sales, or consultative client service roles.
- Strong communication and relationship-building skills with a customer-first mindset.
- Ability to analyze marketing performance and provide strategic recommendations to clients.
- Excellent organizational skills with the ability to manage multiple projects and deadlines simultaneously.
- Experience working with CRM systems, reporting tools, and digital communication platforms.
- Strong proofreading, editing, and written communication capabilities.
- Adaptability and willingness to work in a fast-paced, evolving remote environment.
- Proficiency with computer systems, phone-based client communication, and virtual collaboration tools.
Responsibilities
- Build and maintain strong consultative relationships with assigned dealer accounts through ongoing communication and strategic support.
- Educate clients on available marketing programs, products, and services while identifying opportunities to improve customer acquisition and retention.
- Develop, update, and present customized marketing plans designed to maximize dealer performance and minimize business risks.
- Monitor industry and marketplace trends and provide recommendations to help clients adapt their marketing strategies effectively.
- Maintain accurate records of dealer interactions, customer feedback, and service requests within CRM and contact management systems.
- Edit and proofread dealer communications and marketing materials to ensure quality and consistency.
- Manage calendars, timelines, and project coordination for marketing initiatives and campaigns.
- Produce performance reports, recommendations, and quality control reviews to support continuous improvement efforts.
- Assist with resolving data issues, process optimization, and implementation of operational best practices.
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