Technical Customer Support Product Expert
New
R
RentEnginePropTech
Fully remote - in Latin America, American timezonesFull-TimeMiddle
Salary30,000 - 36,000 USD per year
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Job Details
- Experience
- 1-3 years
- Required Skills
- Technical supportCustomer support
Requirements
- 1-3 years experience in remote leasing or property management operations
- Interested in working on the tech side
- Based in Latin America
- Enjoys learning software
- Enjoys being a product expert
- Enjoys talking to customers daily
Responsibilities
- Become a product expert on RentEngine, knowing the full scope of features, workflows, and best practices
- Answer technical questions from customers via live chat
- Jump on video calls to help customers with technical product questions and best practices
- Help build the knowledge base
- Shape the product direction, based on your experience and feedback from customers you work with
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