Sr. Customer Success Partner
New
Individual must be authorized and resided in the United StatesFull-TimeSenior
Salary90,000 - 110,000 USD per year
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Job Details
- Experience
- 7+ years
- Required Skills
- SalesforceMS OfficeAccount Management
Requirements
- Bachelor's degree or equivalent (MBA preferred).
- 7+ years of experience in sales account management.
- Experience managing complex solutions for strategic national or global accounts.
- Proven experience building C-level relationships.
- Proficiency with MS Office applications (Word, PowerPoint, Excel).
- Familiarity with Salesforce is a plus.
- Strong oral and written communication skills.
- Excellent multi-tasking and time-management abilities.
- Demonstrated professional demeanor and business maturity.
- Ability to navigate large organizations and build internal partnerships.
Responsibilities
- Develop and maintain strategic account plans.
- Meet or exceed monthly and annual revenue objectives.
- Identify cross-selling opportunities for company products.
- Maintain a deep understanding of competitor offerings and company pricing.
- Prepare and deliver quarterly and annual client business reviews.
- Manage contractual documentation including MSAs, SLAs, and SOWs.
- Analyze customer program trends and make optimization recommendations.
- Collaborate with internal account teams to review program performance.
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