Associate Manager, Marketplace & Channel Operations

New

Remote for candidates based in the following states: California, Maine, Pennsylvania, Nevada, North Carolina, Texas, Colorado, Washington, Illinois, New York, Missouri, and Massachusetts.Full-TimeManager

Salary65,000 - 83,000 USD per year

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Job Details

Experience: 2–4 years
Required Skills: Project ManagementAnalytical SkillsMicrosoft ExcelGoogle Sheets

Requirements

2–4 years in marketplace, ecommerce, retail operations, catalog operations, or account support
Hands-on Amazon experience (Seller Central, Vendor Central, reporting tools)
Strong analytical and reporting skills (Excel / Google Sheets)
Ability to interpret data and translate it into clear next steps
Strong project management and follow-through
Experience working with marketplace platforms
Experience working with retailer portals
Experience working with agency partners
Clear written and verbal communication skills
High level of organization and attention to detail

Responsibilities

Maintain weekly reporting across Amazon, QVC, iHerb, and emerging retail channels
Review Amazon agency reporting to understand performance drivers and flag trends, risks, and opportunities
Translate data into clear, actionable takeaways for the Director and broader team
Own item setup and catalog updates across marketplace and retail channels
Coordinate inputs such as content, images, pricing, claims, and SKU/UPC data
Maintain trackers for launches, promotions, content updates, compliance issues, PO status and follow-ups
Ensure execution is accurate, timely, and aligned with established processes
Track agency and broker deliverables and follow up to ensure completion
Support competitive tracking across priority products (pricing, content, ratings, promotions, share of voice)
Partner with the Amazon agency to monitor and resolve account health issues

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