Enterprise Install Account Executive
New
Remote USFull-TimeExecutive
Salary261,500 - 280,000 USD per year OTE
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Job Details
- Experience
- 5+ years
- Required Skills
- Artificial IntelligenceRESTful APIsAccount ManagementCustomer SuccessSaaS
Requirements
- 5+ years in a B2B SaaS sales or account management role, with ownership of both renewals and expansion revenue
- Proven success in complex, consultative enterprise sales — you’ve sold into organizations with matrixed structures and multiple stakeholders
- Strong collaboration skills with Customer Success, Solutions Engineers, and other cross-functional teams to proactively address customer needs, remove blockers, and to drive outcomes
- Comfort operating in a high-growth, dynamic environment, with the ability to manage a high volume of accounts while maintaining attention to detail and prioritization
- Experience with SaaS, APIs, or developer-focused products
- Familiarity with usage-based or consumption-based business models
- Background working with eCommerce or digital experience platforms
- Strong commercial and sales acumen, with a proven ability to own and deliver on revenue targets by identifying, shaping, and closing expansion opportunities across a range of deal sizes
- Engages customers with thoughtful, probing questions to understand their goals, needs, and pain points
- Ramp quickly on complex technical products and has a strong understanding of how modern web and AI-native applications are built and scaled
- Communicates effectively with both business stakeholders (e.g., merchandisers, Heads of eCommerce) and technical audiences, adapting approach and messaging accordingly
- Thrives in ambiguous environments and enjoys shaping evolving processes, contributing to the maturation of the team and go-to-market motion
Responsibilities
- Own and manage a large portfolio of existing customers, with accountability for retaining and growing recurring revenue as customers move from early adoption to scale
- Build trusted relationships with customers and develop a deep understanding of each customer’s business objectives, use cases, and success criteria to proactively identify expansion (upsell and cross-sell) opportunities
- Drive account planning and execution strategies that align Algolia’s solutions to customer goals, ensuring customers extract maximum value from their existing feature set
- Lead commercial conversations including renewals, pricing discussions, and expansion opportunities within your install base
- Monitor account health, customer usage, and pipeline to identify risks early, inform next-best actions, and drive predictable revenue through retention, adoption, expansion, and re-engagement
- Use AI and automation to proactively surface expansion signals, prioritize high-impact accounts, and eliminate manual work, allowing you to spend more time driving strategic conversations and revenue growth within your install base
- Operate independently in a fast-evolving environment, helping shape sales motions and turn them into repeatable, scalable playbooks.
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