HR Systems Administrator (UKG)

New
G
GuidePoint SecurityCybersecurity
Remote (Anywhere in the U.S.)Full-TimeMiddle
Salary not disclosed
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Job Details

Experience
Minimum of 3 years' experience as a HR Systems Administrator or in a similar role.
Required Skills
Business Intelligence

Requirements

  • Bachelor's degree in Human Resources, Information Technology, or a related field.
  • Minimum of 3 years' experience as a HR Systems Administrator or in a similar role.
  • Solid understanding of HR processes and regulations, adept at translating business requirements into system configurations.
  • Proficiency in configuring and troubleshooting various UKG Pro Core (formerly UltiPro) system components, including Pro Core general user and employee data administration, Onboarding, Business Intelligence, Benefits, Timekeeping, and Payroll.
  • Proficiency in support and configuration of UKG Workforce Management (WFM) timekeeping and leave management.
  • Proficient in UKG reporting tools across both HCM and workforce management platforms, including UKG Pro Core and UKG Workforce Management (People Analytics/Workforce Dimensions), with demonstrated experience designing, running, and troubleshooting standard and custom reports to support HR, payroll, and labor operations.
  • Excellent communication skills, capable of effectively engaging with diverse stakeholders and conveying technical information clearly.
  • Analytical mindset with a focus on problem-solving and continuous improvement.
  • Certifications in UKG systems administration or related areas (e.g., Ultimate Certified Professional) are advantageous, particularly certifications focused on UKG Pro Core and/or UKG Pro Workforce Management.
  • Self-starter with the ability to make independent decisions and collaborate effectively within cross-functional teams.

Responsibilities

  • Collaborate with internal HR and business units to gather and analyze requirements, recommend best practices, system controls, protocols, and business process improvements.
  • Configure and maintain UKG system settings, features, and functionality in accordance with HR and IT requirements.
  • Build, maintain, and support reporting and analytics from the UKG platform, delivering solutions used both by business stakeholders and external systems that consume data from UKG’s reporting engine.
  • Establish and maintain integrations from UKG to other GuidePoint IT Enterprise Applications, either direct application-to-application or through GuidePoint’s enterprise middleware platform.
  • Provide timely technical support to end-users, troubleshooting system issues, and resolving inquiries effectively.
  • Partner with HR and IT teams to pinpoint opportunities for system optimization and streamline processes.
  • Develop and execute training programs to educate users on system functionality and best practices.
  • Monitor system performance, conduct routine audits, and uphold data integrity and compliance with relevant regulations.
  • Stay abreast of UKG product updates and industry trends, suggesting innovative solutions and enhancements.
  • Serve as a subject matter expert on UKG functionality, offering guidance and expertise to internal stakeholders.
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