Senior Client Director, Strategic Accounts
New
ODAIA is a remote first organization, with employees located across Canada and the U.S. Our primary office hub is located in central downtown Toronto and walking distance from Union Station. This role requires travel within the US and Canada to support strategic customer meetings, industry conferences and internal meetings and offsites.Full-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 8-12+ years of enterprise SaaS, analytics, or technology sales experience
- Required Skills
- CRM
Requirements
- 8-12+ years of enterprise SaaS, analytics, or technology sales experience within the Life Sciences commercial ecosystem, with a consistent track record of exceeding quota
- Proven success managing complex sales cycles with multi-stakeholder buying groups across pharma commercial, SIP, SFE, and IT organizations
- Deep understanding of the pharma commercial landscape, including brand launch strategies, field effectiveness, omnichannel strategy, and how AI/predictive analytics drive commercial impact
- Strong consultative selling skills with the ability to lead value-based discussions, reframe client challenges, and build business cases that connect technology to P&L outcomes
- Demonstrated ability to engage with and influence senior executives (VP, C-suite) across complex enterprise organizations
- Excellent communication, negotiation, and presentation skills - able to translate ‘technical jargon’ into ‘Commercial ROI’ with clarity and confidence
- Self-starter who thrives in a lean, high-autonomy, high-growth environment and finds building the engine while mid-flight exhilarating
- Can shift from strategic account planning to hands-on deal execution in the same hour - a bias for action over perfection
- Experience using CRM and sales engagement tools to manage pipeline, reporting, and account strategy
- Hands-on experience leveraging AI tools and agentic workflows to accelerate productivity
Responsibilities
- Own and drive new business acquisition across mid-market and enterprise Life Sciences organizations, with full accountability for pipeline generation, deal progression, and revenue targets
- Lead complex, multi-stakeholder sales cycles, navigating commercial, SIP, SFE, and IT buying groups to build consensus and close
- Identify whitespace opportunities across business units, therapeutic areas, and brands to expand ODAIA’s footprint within strategic accounts
- Develop compelling business cases that connect ODAIA’s AI-driven insights to measurable commercial outcomes - revenue acceleration, field productivity, and competitive advantage
- Lead with outcomes, not features - challenge the status quo and help clients rethink how predictive intelligence and Next Best Action strategies can transform commercial performance
- Conduct strategic discovery conversations that uncover pain points across commercial organizations, translating complex analytics into executive-ready narratives
- Build and deepen executive-level relationships with decision-makers across Director, VP, and C-suite levels, positioning ODAIA as a long-term transformation partner
- Serve as the primary commercial point of contact for key accounts, maintaining alignment across internal and client stakeholders throughout the customer lifecycle
- Operate within ODAIA’s cross-functional pod model alongside Solution Architecture, Business Acceleration, Product, and Customer Success to co-create value-driven proposals and demonstrations
- Maintain disciplined pipeline management, forecasting, and CRM hygiene (Salesforce), ensuring pipeline health through proactive opportunity development
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