Bilingual Intake Specialist
New
United States, Eastern Standard TimeFull-Time
Salary13,704 - 14,640 USD per year
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Job Details
- Languages
- English, Spanish
- Required Skills
- Attention to detailTime ManagementWritten communicationAdaptability
Requirements
- Bilingual verbal and written communication skills
- Excellent phone presence with a polite and professional demeanor
- Strong listening and comprehension skills
- Ability to follow instructions accurately and consistently
- High level of organization and attention to detail
- Professional written communication skills
- Confidence interacting with prospective new clients
- Time management and task prioritization
- Adaptability when learning new tools and processes
Responsibilities
- Communicate clearly and professionally with internal team members
- Send agreements to prospective new clients according to internal procedures
- Collect and document accurate intake information
- Use proprietary software tools to support the intake process
- Update and maintain client information within the CRM system
- Follow up on new leads in a timely and professional manner
- Handle inbound and outbound intake calls with prospective new clients
- Ensure all steps of the intake process are completed accurately
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