Director of MRO and PD Services

New

FictivManufacturing, industrial services, or B2B technology

Remote - USA Fictiv is continuing to expand our remote US workforce. Applicants from the following states are eligible to apply: Arizona (AZ), California (CA), District of Columbia, (DC), Delaware (DE), Florida (FL), Georgia (GA), Hawaii (HI), Iowa (IA), Illinois (IL), Indiana (IN), Kansas (KS), Massachusetts (MA), Maryland (MD), Michigan (MI), Minnesota (MN), Missouri (MO), North Carolina (NC), Nevada (NV), New Hampshire (NH), New Jersey (NJ), New York (NY), Ohio (OH), Oregon (OR), South Carolina (SC), Texas (TX), Tennessee (TN), Utah (UT), Virginia (VA), Washington (WA), West Virginia (WV), Wisconsin (WI), Wyoming (WY)Full-TimeDirector

Salary175,000 - 190,000 USD per year

Apply NowOpens the employer's application page

Job Details

Experience: 10+ years of experience
Required Skills: NegotiationRelationship managementFinancial analysis

Requirements

Bachelor’s degree in Engineering, Business, or related field; MBA preferred
10+ years of experience in commercial leadership within manufacturing, industrial services, or B2B technology environments
Proven success in growing service-based revenue and leading P&L responsibility
Deep understanding of MRO operations, product development services, and customer lifecycle management
Strong financial and analytical skills with experience in pricing, forecasting, and business modeling
Excellent relationship management, negotiation, and executive communication skills

Responsibilities

Own the strategy and P&L for MRO and PD Services, driving sustainable growth, margin expansion, and customer loyalty
Identify new business opportunities within existing accounts and emerging markets; develop service-based revenue streams that complement core product sales
Partner with Sales, Marketing, and Product teams to build and position MRO and PD offerings as key differentiators in the market
Develop go-to-market strategies, pricing models, and value propositions that align with customer needs and profitability goals
Serve as the executive sponsor for key enterprise accounts, ensuring alignment between service delivery, innovation, and business outcomes
Translate customer feedback and market insights into actionable improvements and new service concepts
Strengthen strategic relationships with OEMs, distributors, and technology partners to enhance service scope and competitiveness
Lead high-performing teams across MRO and PD functions to deliver reliable, efficient, and innovative service solutions
Implement scalable processes for service delivery, project execution, and lifecycle support
Ensure best-in-class quality, responsiveness, and uptime through continuous improvement and digital enablement

View Full Description & ApplyYou'll be redirected to the employer's site