Contract Junior Business Analyst
New
Remote, USContractJunior
Salary35 - 45 USD per hour
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Job Details
- Experience
- 1-2 years experience with Business Analysis or technical delivery environments
- Required Skills
- Business AnalysisSalesforceJiraCommunication SkillsDocumentationCRMConfluence
Requirements
- 1-2 years experience with Business Analysis or technical delivery environments.
- Strong documentation and organizational skills.
- Familiarity with Salesforce or CRM-based workflows is preferred.
- Ability to synthesize information from multiple conversations into structured artifacts.
- Strong communication skills with a collaborative, support-oriented mindset.
- Strong process mapping skills (current/future state) and ability to translate process into system behavior.
- Salesforce ecosystem experience (Sales/Service Cloud and/or Experience Cloud), including understanding of objects/data concepts and automation constraints.
- Experience collaborating with Salesforce admins/developers and/or external vendors to deliver solutions.
- Proficiency with Jira (or similar) and strong documentation practices (Confluence or similar).
- Bachelor’s degree in Business Administration, Computer Science, Information Technology, or a related field, or an equivalent combination of education and relevant professional experience.
- Experience supporting UAT/test planning and converting requirements into test scenarios/cases.
Responsibilities
- Assist in gathering and documenting business requirements from program teams and stakeholders.
- Translate notes, meetings, and program conversations into structured requirement artifacts.
- Support creation of user stories, acceptance criteria, and functional documentation.
- Ensure requirements are written clearly enough for development and QA teams to execute against.
- Escalate unclear, conflicting, or incomplete requirements to the Senior BA for guidance.
- Assist in organizing UAT feedback across multiple stakeholders and testing channels.
- Document issues, enhancement requests, and bug observations during UAT sessions.
- Help categorize feedback into structured formats for Senior BA review (bug vs. enhancement vs. cosmetic).
- Maintain testing documentation and help track outcomes across cycles.
- Support intake processes by capturing requests in Jira, spreadsheets, or designated intake tools.
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