Sr. Project Manager
New
B
bswift Benefits administration
Remote- US, 8am-5pm Central TimeFull-TimeSenior
Salary110,000 - 135,000 USD per year
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Job Details
- Experience
- 5–10 years of experience in benefits administration products and platforms, preferably in a client‑facing or service delivery environment. 2–5 years of direct project or program management experience
- Required Skills
- Project ManagementAgileSCRUMJiraCommunication SkillsOrganizational skillsStakeholder management
Requirements
- Bachelor’s degree required
- 5–10 years of experience in benefits administration products and platforms
- Demonstrated experience servicing clients and leading client‑driven initiatives in a benefits administration or benefits technology setting
- 2–5 years of direct project or program management experience, managing complex, cross‑functional initiatives
- Strong understanding of service delivery models, operational workflows, and annual enrollment cycles
- Proficiency with Smartsheet (strongly required), Jira, and related project management tools
- Working knowledge of Agile, Scrum, and Waterfall methodologies
- Exceptional communication, organization, and stakeholder‑management skills
- Ability to work independently in a remote environment while managing multiple priorities
- PMP certification preferred
- Experience leading or supporting annual enrollment projects at scale
- Background in benefits technology, consulting, or SaaS environments
- Experience driving enterprise‑level change or large‑scale operational improvement initiatives
Responsibilities
- Lead and manage client‑facing projects within a benefits administration environment, ensuring alignment between client expectations, service delivery teams, and internal stakeholders.
- Drive projects related to client service delivery, benefits platform enhancements, operational readiness, and annual enrollment planning and execution.
- Serve as a trusted partner to client service teams by proactively identifying risks, managing dependencies, and resolving issues that may impact client experience or delivery timelines.
- Lead or support annual enrollment–related projects, including planning, cross‑team coordination, readiness tracking, and post‑AE analysis.
- Manage internal initiatives that directly support client success, service model improvements, and benefits administration operational efficiency.
- Oversee enterprise programs such as technology implementations, process optimization, and enhancements to benefits administration tools and workflows.
- Develop, maintain, and execute detailed project plans using Smartsheet as a primary tool, along with Jira and other project management platforms as needed.
- Apply Agile, Scrum, or Waterfall methodologies appropriately based on project scope and client needs.
- Track and manage timelines, budgets, risks, issues, and dependencies to ensure successful delivery.
- Communicate project status, milestones, risks, and outcomes clearly and consistently to stakeholders at all levels.
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