AI Integration Specialist - Customer Office

New
CanadaFull-TimeSenior
Salary not disclosed
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Job Details

Experience
4–7 years of experience
Required Skills
Problem SolvingRESTful APIs

Requirements

  • 4–7 years of experience in a technical, AI integration, consulting, or solution delivery role.
  • Degree in Computer Science, Engineering, Business, or equivalent practical experience.
  • Strong experience working with AI platforms, APIs, and system integration workflows.
  • Ability to design data flows and manage integrations between enterprise systems and AI tools.
  • Strong problem-solving skills with a structured approach to debugging and system analysis.
  • Experience working with business stakeholders to translate requirements into technical solutions.
  • Familiarity with data systems, automation tools, and workflow orchestration concepts.
  • Strong communication skills and ability to operate independently in ambiguous environments.
  • Curiosity and willingness to learn emerging AI technologies and platforms.

Responsibilities

  • Design and build AI solutions including agents, multi-step workflows, and integrations, ensuring scalable and reliable architecture.
  • Configure and manage AI platform environments, including knowledge bases, data connectors, access controls, and deployment settings.
  • Develop and maintain data integrations between enterprise systems (e.g., CRM, support, and data warehouse tools) and AI platforms.
  • Troubleshoot and resolve complex technical issues across AI solutions, identifying root causes across systems and integrations.
  • Extend platform capabilities using available frameworks and develop custom integrations when required.
  • Build automated workflows and orchestration logic to support business process optimization and efficiency.
  • Partner with internal teams to identify AI use cases, translate business needs into technical solutions, and drive adoption.
  • Create documentation, SOPs, and enablement materials to support users and scale platform usage.
  • Monitor solution performance and continuously improve AI workflows based on data and feedback.
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