AI Integration Specialist - Customer Office
New
CanadaFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 4–7 years of experience
- Required Skills
- Problem SolvingRESTful APIs
Requirements
- 4–7 years of experience in a technical, AI integration, consulting, or solution delivery role.
- Degree in Computer Science, Engineering, Business, or equivalent practical experience.
- Strong experience working with AI platforms, APIs, and system integration workflows.
- Ability to design data flows and manage integrations between enterprise systems and AI tools.
- Strong problem-solving skills with a structured approach to debugging and system analysis.
- Experience working with business stakeholders to translate requirements into technical solutions.
- Familiarity with data systems, automation tools, and workflow orchestration concepts.
- Strong communication skills and ability to operate independently in ambiguous environments.
- Curiosity and willingness to learn emerging AI technologies and platforms.
Responsibilities
- Design and build AI solutions including agents, multi-step workflows, and integrations, ensuring scalable and reliable architecture.
- Configure and manage AI platform environments, including knowledge bases, data connectors, access controls, and deployment settings.
- Develop and maintain data integrations between enterprise systems (e.g., CRM, support, and data warehouse tools) and AI platforms.
- Troubleshoot and resolve complex technical issues across AI solutions, identifying root causes across systems and integrations.
- Extend platform capabilities using available frameworks and develop custom integrations when required.
- Build automated workflows and orchestration logic to support business process optimization and efficiency.
- Partner with internal teams to identify AI use cases, translate business needs into technical solutions, and drive adoption.
- Create documentation, SOPs, and enablement materials to support users and scale platform usage.
- Monitor solution performance and continuously improve AI workflows based on data and feedback.
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