Senior Research Partner
New
M
MazeSaaS
Please note: this role is open exclusively to candidates based in the United Kingdom, Ireland, Spain, Portugal, or the Netherlands., CETFull-TimeSenior
Salary98,000 - 115,300 EUR per year
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Job Details
- Experience
- 5+ years
- Required Skills
- Customer Success
Requirements
- 5+ years of experience in UX Research, Research Operations, or a related field
- Experience working directly with cross-functional product teams in fast-paced environments
- Exceptional communication and storytelling skills, with the ability to engage and influence stakeholders at all levels, including executives
- Highly collaborative and organized, with the ability to navigate ambiguity and drive initiatives forward
- Comfortable balancing strategic conversations with hands-on execution
- Willingness to travel for customer meetings, workshops, and company events
Responsibilities
- Partner closely with Sales and Customer Success teams to support customer engagements throughout the lifecycle
- Lead customer-facing conversations including discovery calls, workshops, enablement sessions, and executive presentations
- Help prospects and customers establish scalable research workflows and integrate Maze into their product development and decision-making processes
- Consult with customers on UX Research best practices, continuous discovery, democratized research, and research operations
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