Marketing Account Manager (Email Marketing, Client Success & Campaign Operati...
New
Colombia, U.S. Business HoursFull-TimeManager
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 3+ years
- Required Skills
- WordPressHubSpotGoogle WorkspaceSlackCanvaSEMrushAhrefs
Requirements
- 3+ years of experience in marketing account management, client-facing marketing roles, or agency account management.
- Strong experience with Mailchimp.
- Strong experience with WordPress.
- Strong experience with Ahrefs or Semrush.
- Strong experience with Google Analytics (GA4).
- Strong written and verbal English communication skills.
- Excellent organization and project management ability.
- Comfortable managing multiple accounts and priorities simultaneously.
- Comfortable using Google Workspace, Slack, and messaging/collaboration tools.
- Experience working with executive-level or high-profile clients preferred.
Responsibilities
- Serve as the main point of contact for client accounts, managing communication through email, Slack, WhatsApp, and Zoom/video calls.
- Lead recurring client meetings and strategy check-ins, maintaining strong relationships with executive-level stakeholders.
- Build and manage email marketing campaigns using Mailchimp, HubSpot, and Klaviyo, including writing copy, segmentation, scheduling, and launches.
- Monitor email campaign performance (open rates, click-through rates, engagement metrics) and share insights with clients.
- Update and manage website content using WordPress and other CMS platforms, ensuring accuracy and alignment with campaigns.
- Conduct SEO audits and keyword research using Ahrefs and Semrush, monitoring keyword rankings and supporting optimization efforts.
- Analyze marketing performance using Google Analytics (GA4) and campaign reporting tools, translating data into clear reports and actionable insights.
- Coordinate tasks across leadership, clients, and internal marketing teams, converting feedback into action items and ensuring project efficiency.
- Use AI tools like ChatGPT and Claude to improve workflow efficiency for research, reporting, campaign content, and communication.
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