Nordic language Customer Service Representative
Greece. Crete, Greece. Lisbon, Lisbon, Portugal. Denmark. Norway. PolandFull-Time
Salary not disclosed
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Job Details
- Languages
- Fluency in one or more Nordic languages and English, both written and spoken
- Required Skills
- Communication SkillsProblem SolvingCustomer serviceMultitaskingInterpersonal skills
Requirements
- Fluency in one or more Nordic languages and English, both written and spoken
- Strong communication and interpersonal skills
- Previous experience in customer service or related roles preferred
- Ability to multitask and perform well in a fast-paced environment
- Attention to detail with excellent problem-solving abilities
- Customer-focused mindset with commitment to service excellence
- Familiarity with customer support software is an advantage
Responsibilities
- Provide assistance to Nordic language-speaking customers via phone, email, and chat
- Respond promptly and professionally to customer inquiries
- Maintain accurate records of customer interactions using CRM systems
- Collaborate with team members to address and resolve customer concerns
- Educate customers about product features and benefits
- Collect and relay customer feedback to improve service offerings
- Participate in ongoing training to stay up-to-date with products and processes
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