Operations Manager
Based in the Americas (excluding the US) or Asia, 11 AM–7 PM PT shiftFull-TimeManager
Salary not disclosed
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Job Details
- Languages
- Fluent in English
- Experience
- Minimum 5 years of experience
- Required Skills
- BlockchainComplianceRisk Management
Requirements
- Minimum 5 years of experience in operations, compliance, internal audit, or risk within a regulated financial institution.
- Experience or strong interest in crypto, tokenized finance, or digital assets.
- Basic understanding of blockchain infrastructure and crypto businesses.
- Deep understanding of operational processes, embedded controls, and compliance best practices, with a pragmatic drive to refine and scale them.
- Strong capability in writing and maintaining formal documentation (policies, SOPs, control frameworks).
- Balanced skill set - able to both execute day-to-day operations and design processes with attention to detail and control rigor.
- Comfortable operating in a client-facing capacity — able to manage external requests, communicate clearly under time pressure, and balance responsiveness with control discipline
- Cross-functional collaboration experience across product, engineering, and corporate/control functions to deliver complex operational initiatives.
- Strong communication and stakeholder management skills - able to navigate between operational detail and strategic discussion, and build alignment with auditors, partners, and customers.
Responsibilities
- Serve as a front-line operational point of contact for partners and counterparties, supporting onboarding, trade flows, and issue resolution.
- Execute and oversee core operational workflows, including mint/redemption processing, onboarding, and reconciliations and manage AML and transaction monitoring.
- Codify existing operational practices into auditable policies, procedures, and control frameworks, integrating traditional financial best practices within a crypto-native operating model.
- Partner with Finance, Compliance and Legal on audit readiness, risk assessment, and governance reporting.
- Contribute to system and process design to ensure operational integrity, audit trails, and reporting functionality.
- Identify and mitigate non-quantitative risks, maintaining structured risk registers and improvement plans.
- Support regulatory and audit preparations, maintaining clear documentation and control evidence.
- Interface externally with auditors, counterparties, and service providers as MXON's operational and compliance representative.
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