Certified Medical Assistant
W
WelltalityHealthcare
Jacksonville, FLFull-Time
Salary$17.00 - $20.00 / hr
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Job Details
- Languages
- Bilingual (Spanish) is a plus
- Required Skills
- Microsoft OfficeTime Management
Requirements
- Certified Medical Assistant
- Previous experience in phone-based or call center work strongly preferred
- Excellent communication and patient engagement skills
- Comfortable working in a fast-paced, metrics-driven environment
- Highly dependable with strong time management and accountability
- Tech-savvy with experience using EMRs and Microsoft Office
Responsibilities
- Conduct Annual Wellness Visit questionnaires over the phone with patients
- Make outbound calls to schedule and complete screenings
- Accurately document patient information in EMR systems (NextGen, etc.)
- Identify eligible patients and assist with scheduling
- Maintain clear, professional communication with patients and clinic staff
- Ensure all documentation is complete, accurate, and compliant
- Meet daily and monthly performance expectations
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