Medical Administrative Assistant
R
Rising Medical SolutionsHealthcare
Workable locations: Chicago, Illinois, United States, 1st shift central time zoneFull-TimeEntry
Salary not disclosed
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Job Details
- Required Skills
- Microsoft ExcelTime Management
Requirements
- Experience in any of the following disciplines a plus – CNA, Medical Assistant, Physical Therapy Aide, Workers’ Compensation, Medical Unit Claims Administrator, IME Coordinator, Medical Office Manager
- Experience with workers' compensation or disability (a plus!)
- Bachelor's or Associate's Degree preferred but not required
- Intermediate computer and internet skills
- Basic knowledge of/ability to read medical reports
- The ability to research evidence-based guidelines
- An understanding of workflow guidelines and follow as necessary
- Proficient verbal/telephone and written communication skills
- A high level of efficiency, ability to maintain rapid workflow
- An aptitude for learning, organization skills and the ability to follow systems and procedures
- A time-management mindset, along with planning, and prioritization skills
- The ability to work independently as well as part of a team
- The ability to express empathy with injured and/or disabled people
- A customer service mindset
- Ability to work Monday-Friday on a 1st shift central time zone
Responsibilities
- Manage and/or assign files to appropriate staff member and initiate appropriate verbal and/or written contacts with employers, clients, claimants, and medical providers.
- Set up files in all appropriate systems; assign files, when applicable, to the nurse.
- Maintain responsibility of an individual caseload.
- Maintain appropriate electronic and paper files.
- Interface with a variety of inter-disciplinary providers (e.g., PT, diagnostic, psychology, etc.).
- Identify, maintain, and update participating providers.
- Answer incoming calls, and direct the call appropriately.
- Process all documents using computer, copier, and scanner.
- Search and copy the appropriate internal criteria guidelines, when appropriate.
- Work as part of a team to meet turn-around time for the set activity.
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