Medical Administrative Assistant

Workable locations: Chicago, Illinois, United States, 1st shift central time zoneFull-TimeEntry
Salary not disclosed
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Job Details

Required Skills
Microsoft ExcelTime Management

Requirements

  • Experience in any of the following disciplines a plus – CNA, Medical Assistant, Physical Therapy Aide, Workers’ Compensation, Medical Unit Claims Administrator, IME Coordinator, Medical Office Manager
  • Experience with workers' compensation or disability (a plus!)
  • Bachelor's or Associate's Degree preferred but not required
  • Intermediate computer and internet skills
  • Basic knowledge of/ability to read medical reports
  • The ability to research evidence-based guidelines
  • An understanding of workflow guidelines and follow as necessary
  • Proficient verbal/telephone and written communication skills
  • A high level of efficiency, ability to maintain rapid workflow
  • An aptitude for learning, organization skills and the ability to follow systems and procedures
  • A time-management mindset, along with planning, and prioritization skills
  • The ability to work independently as well as part of a team
  • The ability to express empathy with injured and/or disabled people
  • A customer service mindset
  • Ability to work Monday-Friday on a 1st shift central time zone

Responsibilities

  • Manage and/or assign files to appropriate staff member and initiate appropriate verbal and/or written contacts with employers, clients, claimants, and medical providers.
  • Set up files in all appropriate systems; assign files, when applicable, to the nurse.
  • Maintain responsibility of an individual caseload.
  • Maintain appropriate electronic and paper files.
  • Interface with a variety of inter-disciplinary providers (e.g., PT, diagnostic, psychology, etc.).
  • Identify, maintain, and update participating providers.
  • Answer incoming calls, and direct the call appropriately.
  • Process all documents using computer, copier, and scanner.
  • Search and copy the appropriate internal criteria guidelines, when appropriate.
  • Work as part of a team to meet turn-around time for the set activity.
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