Director, Revenue Cycle Management
US, Remote-first work environment with flexible location options across the U.S.Full-TimeDirector
Salary150,000 - 170,000 USD per year
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Job Details
- Experience
- 8+ years of experience in revenue cycle management, including 2–3 years in a leadership or management role
- Required Skills
- Analytical Skills
Requirements
- 8+ years of experience in revenue cycle management, including 2–3 years in a leadership or management role.
- Strong expertise in collections, accounts receivable, payer operations, and healthcare billing processes.
- Proven experience negotiating and resolving complex payment and reimbursement issues with health plans or insurers.
- Deep understanding of CMS regulations and commercial payer behavior.
- Experience working with EMR and RCM systems, as well as payer portals; system migration experience is a plus.
- Strong analytical skills with a track record of improving revenue cycle performance through data-driven decisions.
- Demonstrated ability to build processes, lead teams, and drive accountability in fast-paced environments.
- Excellent communication, negotiation, and cross-functional collaboration skills.
- Strong ownership mindset with the ability to operate independently and deliver measurable outcomes.
Responsibilities
- Own the full revenue cycle lifecycle, including collections forecasting, accounts receivable performance, and cash flow visibility for leadership.
- Build, standardize, and continuously improve a high-performance collections engine focused on accuracy, speed, and revenue recovery.
- Identify and eliminate bottlenecks in billing and collections workflows to reduce denials and shorten the AR cycle.
- Serve as the primary escalation point for complex billing disputes and payer negotiations, ensuring timely and favorable resolution.
- Develop strong partnerships with health plans and clients to resolve systemic payment issues and improve contract performance.
- Collaborate with growth, finance, legal, and operations teams to align billing strategies with organizational objectives.
- Lead KPI tracking and data-driven performance management, adjusting strategies based on payer behavior and collection trends.
- Oversee the billing and collections team, ensuring high-quality execution and a seamless experience for patients and health plan partners.
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