Account Manager - Strategic Sales
Listing location: IndiaFull-TimeMiddle
SalaryAt least 500,000 INR per year total compensation
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Job Details
- Experience
- 5–8 years of experience in B2B SaaS or enterprise technology, including 2–3 years in account management, farming, or expansion-focused roles.
- Required Skills
- SalesforceAnalytical SkillsNegotiationRelationship buildingAccount ManagementCRM
Requirements
- 5–8 years of experience in B2B SaaS or enterprise technology, including 2–3 years in account management, farming, or expansion-focused roles.
- Proven track record of achieving and exceeding renewal, expansion, and net revenue retention targets.
- Strong experience engaging with technical and executive stakeholders in complex enterprise environments.
- Solid understanding of SaaS business models, with the ability to identify growth levers across product usage and customer maturity.
- Excellent communication, negotiation, and relationship-building skills with a strong customer-centric mindset.
- Strong analytical ability with comfort using CRM tools (e.g., Salesforce) and interpreting usage/data insights.
- Experience in global or international markets is a strong advantage.
- Bachelor’s degree required; engineering or technical background preferred.
Responsibilities
- Own and manage a portfolio of strategic enterprise accounts with full responsibility for renewal, expansion, and long-term revenue growth.
- Drive account expansion through upsell and cross-sell opportunities across multi-product SaaS offerings using customer data, usage trends, and business needs.
- Build and maintain strong relationships with technical stakeholders, engineering leaders, and executive decision-makers.
- Lead renewal planning and execution, ensuring clear value articulation, ROI reinforcement, and risk mitigation ahead of contract milestones.
- Collaborate cross-functionally with product, engineering, support, and sales teams to align on account strategy and growth opportunities.
- Conduct regular customer engagements, including virtual and onsite meetings, to strengthen partnerships and identify new opportunities.
- Maintain accurate forecasting, pipeline visibility, and CRM hygiene to support strategic decision-making.
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