Strategic Client Partner Account Manager
In United States. Remote-friendly work structure (role preference based on Cincinnati, but flexible arrangements may apply)Full-TimeSenior
Salary111,405 - 167,108 USD per year
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Job Details
- Experience
- 8+ years of experience
- Required Skills
- Problem SolvingCross-functional collaborationRelationship managementSaaS
Requirements
- 8+ years of experience in enterprise account management, strategic client leadership, consulting, or similar roles
- Proven track record managing large, complex, multi-million-dollar enterprise relationships
- Strong executive presence with experience engaging and influencing C-level stakeholders
- Demonstrated ability to develop multi-year account strategies and drive measurable revenue growth
- Experience collaborating closely with sales teams on account planning, deal strategy, and expansion initiatives
- Strong commercial acumen and understanding of SaaS or subscription-based business models
- Ability to lead and influence cross-functional teams without direct authority
- Excellent communication skills, both written and verbal, with strong storytelling and presentation abilities
- Strong problem-solving skills and ability to operate in complex, matrixed environments
- Experience in digital commerce, SaaS, marketing technology, or enterprise software environments
Responsibilities
- Serve as the primary executive-level partner for key enterprise accounts, building trusted advisor relationships with senior stakeholders
- Develop and execute multi-year account strategies aligned with client goals, growth opportunities, and platform value delivery
- Lead executive business reviews and strategic planning sessions to align outcomes, priorities, and long-term vision
- Partner with sales leadership to identify expansion opportunities, shape deals, and support renewal strategies to protect and grow revenue
- Translate client objectives into strategic account roadmaps that connect platform capabilities to business transformation goals
- Orchestrate cross-functional collaboration across account management, product, operations, and sales teams to ensure seamless delivery
- Identify risks early and escalate or resolve issues at the executive level to protect revenue and customer success
- Drive improvements in enterprise delivery by addressing systemic challenges and optimizing account performance
- Contribute to strategic narratives that demonstrate business impact and ROI for enterprise clients
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