Delivery Operations Manager
O
OverstoryAI, Energy, Climate
Remote: United States | Canada. We work remotely from eleven countries and are looking for candidates that are living and working in one of them: United States, the Netherlands, United Kingdom, Ireland, Estonia, Portugal, France, Sweden, Switzerland, Denmark and Canada., North America - East Coast PreferredFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 5+ years of experience
- Required Skills
- SaaS
Requirements
- 5+ years of experience in operations, program management, or product/biz ops in dynamic technical product environments (enterprise B2B, SaaS)
- Strong systems thinking - you simplify, automate, and scale
- Demonstrated use of AI in day-to-day work beyond basic writing tasks
- Proven track record of standing up and owning complex, cross-team processes
- Comfortable operating in ambiguity and pushing execution forward
- Genuine interest in working in climate; alignment with our values, commited to tackling the climate crisis together
Responsibilities
- Design, implement and monitor scalable AI systems & workflows (not just manage work)
- Drive execution across multi-week customer delivery cycles
- Ensure clarity on timelines, dependencies, and ownership across teams
- Replace manual status tracking with automated data capture
- Create visibility and accountability
- Anticipate and surface risks; proactively unblock teams
- Drive cross-functional alignment across Customer Success, Product and Engineering teams
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