Offer Specialist / Account Manager
P
PairedStaffing, Recruiting
Remote/Worldwide
Workable workplace: remote
Workable remote: True
Workable locations: Colombia
Location: Colombia
Based in Latin AmericaFull-Time
Salary not disclosed
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Job Details
- Languages
- English
- Required Skills
- Customer serviceCritical thinkingAccount ManagementEmpathyCustomer SuccessEnglish communication
Requirements
- Strong English communication skills, both written and verbal
- Prior experience in a similar role (offer preparation, account management, sales support, or customer success)
- High empathy and emotional intelligence
- A customer-service mindset and a genuine interest in helping people
- Detail-oriented and methodical
- Critical thinker who can spot what's missing or unclear in a brief
- Empathetic and able to put yourself in the client's shoes
- Strong at following instructions and processes without losing the human touch
Responsibilities
- Review intake call notes and translate client needs into customized offers
- Prepare and send polished offer documents to prospective clients
- Follow up with clients on outstanding offers, keeping the pipeline moving
- Handle administrative tasks tied to client management and account organization
- Jump on phone calls with prospective clients when needed to clarify, answer questions, or close
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