Business Change Project Manager
S
Sedona DigitalIT Consulting
Workable locations: SerbiaFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 10 years’ experience
- Required Skills
- Project ManagementAgileBusiness AnalysisSCRUMMicrosoft ExcelStakeholder management
Requirements
- 10 years’ experience in business change management or project management.
- Proven track record delivering small to medium business change or operational projects, with the ability to manage multiple initiatives in parallel.
- Strong project delivery skills (planning, scheduling, tracking, reporting) with experience using project plans, Gantt charts, RAID logs, and dashboards.
- Working knowledge of Agile/Scrum and ability to apply these methods in a business change context.
- Solid business analysis capability including requirements gathering, scope definition, and process mapping.
- Ability to produce clear SOPs, workflows, and operational documentation that support scalable operations.
- Excellent written and verbal communication, with confidence presenting to both delivery teams and senior leaders.
- Strong stakeholder management and influencing skills across cross-functional teams.
- Highly organised with strong time-management skills to manage multiple workstreams effectively.
- Analytical, practical, and solution-focused approach to problem-solving.
- Proficiency in Excel for analysis and reporting, plus familiarity with project planning/PM tools.
- Understanding of business and organisational change principles (e.g., ADKAR).
- Experience working in IT services or service-led environments (preferred).
- Exposure to systems integration, IT transition, or service transformation initiatives (Desirable).
- Collaborative, structured, and proactive approach to coordinating activity and driving progress.
Responsibilities
- Deliver multiple business change initiatives in parallel, ensuring projects progress effectively to meet agreed timelines, scope, and quality expectations.
- Own the end-to-end delivery of small-scale business change projects, from initiation through to handover
- Coordinate the delivery of larger, cross-functional initiatives by aligning inputs from multiple teams and senior stakeholders.
- Provide clear, proactive, and timely communication to stakeholders on project progress, risks, issues.
- Lead business analysis activities to define clear project scope, objectives, and success criteria, ensuring initiatives are aligned to business priorities and operational needs.
- Document business requirements by working closely with stakeholders to understand current-state processes, pain points, data needs, and desired future outcomes.
- Translate business requirements into structured, actionable deliverables.
- Develop and maintain high-quality operational and project documentation, including SOPs, workflows, and process maps.
- Ensure all project and process documentation is accurate, complete, and maintained throughout the project lifecycle.
- Act as a central coordination point for cross-team activity, ensuring actions are clearly defined, owners are accountable, and dependencies are actively managed.
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