Director of Client Pipeline Development & Services
O
Opal Autism CentersHealthcare
North Carolina, United StatesFull-TimeDirector
Salary not disclosed
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Job Details
- Experience
- 3+ years of relevant experience Minimum 3–5 years of experience
- Required Skills
- Business DevelopmentCross-functional Team LeadershipAnalytical SkillsOrganizational skillsInterpersonal skillsMarketingDigital Marketing
Requirements
- Master’s degree in Healthcare Administration, Marketing, Communications, or a related field required; or 3+ years of relevant experience
- Minimum 3–5 years of experience in healthcare marketing, client services, or business development
- Experience in client pipeline development for ABA therapy required
- Proven track record in client acquisition and satisfaction metrics
- Experience in digital marketing, social media management, and community outreach
- Strong organizational, interpersonal, analytical, and cross-functional leadership skills
Responsibilities
- Lead organization-wide client pipeline strategy & development and oversee intake team.
- Drive client acquisition strategies across new and existing centers
- Oversee referral network development, outreach strategy, and community engagement
- Lead digital marketing and campaign performance tied to measurable growth outcomes
- Ensure a seamless, compliant, and family-centered intake experience
- Partner with clinical, operational, authorization, scheduling, and center leadership to align client demand with capacity
- Monitor pipeline performance, conversion rates, aging, ROI, client satisfaction, and forecasted starts
- Support new center launches through early pipeline development and referral relationship building
- Provide executive-level reporting on client growth, marketing ROI, pipeline health, and performance trends
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