- Manage the referral intake process, ensuring all necessary documentation is collected and entered into the system.
- Communicate effectively with families and healthcare providers regarding referral status and next steps.
- Schedule appointments for potential clients and follow up to confirm their attendance.
- Maintain accurate and updated records of referrals and appointment outcomes.
- Collaborate with clinical teams to streamline the referral process and improve client experiences.
- Provide information to families about available services and assist them in navigating through the intake process.
- Respond promptly to inquiries via phone, email, and in-person communication.
- Assist in the development of outreach programs to increase referral sources.
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