Dutch Speaking Customer Care for Online Marketplace
P
Patrique Mercier Recruitment By CyrielE-commerce
GreeceFull-Time
Salary not disclosed
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Job Details
- Languages
- A native-level of fluency in Dutch and a B2-level of fluency in English (both written and spoken)
- Required Skills
- Communication SkillsProblem SolvingCustomer serviceTime ManagementInterpersonal skills
Requirements
- A native-level of fluency in Dutch and a B2-level of fluency in English (both written and spoken) is required.
- Excellent communication and interpersonal skills.
- Previous experience in customer care or e-commerce is preferred but not mandatory.
- Ability to work independently in a remote setting with strong time-management skills.
- Proactive problem-solving abilities and a customer-oriented mindset.
- Reliable internet connection and a suitable home working environment.
- Motivated to learn and grow within a supportive and innovative company culture.
Responsibilities
- Deliver excellent customer service to Dutch-speaking clients.
- Assist customers with order inquiries, issue resolution, and product information.
- Maintain accurate and detailed records of customer interactions.
- Collaborate with internal teams to enhance customer satisfaction and operational efficiency.
- Stay informed on company products, policies, and industry trends through ongoing training.
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