Associate Director, Strategic Accounts

Workable workplace: remote Workable remote: True Workable locations: United States Location: United StatesFull-TimeDirector
Salary not disclosed
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Job Details

Experience
7+ years of experience
Required Skills
Presentation skillsRelationship buildingStakeholder managementCRM

Requirements

  • Bachelor’s degree in business, Life Sciences, Biomedical Engineering, Healthcare Administration, or a related field
  • 7+ years of experience in medical device sales, healthcare technology, or strategic account management
  • Experience with capital equipment sales, surgical robotics, or complex medical technologies
  • Demonstrated experience working with hospital systems, Integrated Delivery Networks (IDNs), or Ambulatory Surgery Centers (ASCs)
  • Proven ability to support complex sales cycles and engage multiple healthcare stakeholders
  • Strong commercial and strategic thinking capabilities
  • Excellent relationship-building and stakeholder management skills
  • Strong communication and presentation skills
  • Ability to operate effectively in a fast-paced, entrepreneurial environment
  • Highly organized with strong planning and execution capabilities
  • Ability to quickly understand and articulate complex medical technologies
  • Willingness to travel extensively within the United States
  • Ability to travel internationally as required
  • Ability to work collaboratively across cross-functional teams

Responsibilities

  • Support the execution of the strategic sales plan across priority health systems and strategic accounts.
  • Assist in achieving quarterly and annual sales targets through effective account management and opportunity development.
  • Drive execution of territory and account plans, ensuring timely follow-up on leads, proposals, and tender processes.
  • Coordinate cross-functional support from clinical, marketing, and service teams to ensure a seamless customer experience throughout the sales and implementation process.
  • Build and strengthen relationships with hospital systems, Integrated Delivery Networks (IDNs), and Ambulatory Surgery Centers (ASCs).
  • Support the expansion of existing strategic accounts and the development of emerging accounts within assigned regions.
  • Serve as a key liaison for assigned accounts, supporting contract execution, implementation activities, and ongoing customer engagement.
  • Monitor developments within assigned markets and accounts to identify trends, opportunities, and potential risks.
  • Maintain accurate and up-to-date CRM records, including customer interactions, pipeline development, and sales progress.
  • Participate in industry conferences, congresses, and targeted customer events to support awareness and adoption of Dexter.
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