Forward Deployment Engineer / Support Engineer (Director/Team Lead)
New
M
MentoAI/ML
Candidates must be based in North America or Europe.ContractDirector
Salary not disclosed
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Job Details
- Experience
- 15+ years experience
- Required Skills
- Coaching
Requirements
- 15+ years experience managing teams and coaching individuals in forward deployment or support engineering.
- Experience leading engineering teams at high-growth global tech organizations, AI/ML companies, or fast-scaling startups.
- Experience with infrastructure, platform, security, or ML/AI engineering organizations.
- Team leadership experience.
- Ability to delegate, prioritize, and lead through others without losing technical edge.
- Experience leading teams through hypergrowth, rapid organizational change, or transition from startup to scale.
- Ability to influence and build credibility internally and externally.
- Self-aware with high emotional IQ.
- Comfortable working in a constantly-changing startup environment.
- Able to dedicate a minimum of 12+ hours per month to coaching at Mento for the next 24+ months.
Responsibilities
- Providing 1:1 coaching to Mento members through virtual sessions using the Mento Platform & Tools.
- Participating in ongoing training sessions to improve coaching abilities and skills.
- Communicating with members via your Mento email or via chat in the Mento App in between sessions.
- Being an integral member of the Mento coaching community by sharing coaching tools and insights — helping enhance our coaching practices and fulfill our mission of empowering people to thrive in jobs that they love.
- Acting with kindness, respect, and empathy as an ambassador of the Mento community.
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