Product Analyst
USAFull-TimeMiddle
Salary70,000 - 80,000 USD per year
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Job Details
- Experience
- Three or more years experience
- Required Skills
- CollaborationProblem SolvingAttention to detailOrganizational skillsMultitaskingInterpersonal skillsRelationship building
Responsibilities
- Serves as a Product subject matter expert and contributes to preparing internal stakeholders for the ongoing support of product pilots and implementations
- Demonstrates monitoring solutions to current and prospective customers, explaining features, benefits, and usage in a clear, engaging and persuasive manner
- Creates and maintains product documentation that the client implementation team can refer to for RFP, FAQ and other product collateral
- Exhibits a passion for serving customers and seeing them successful in their product implementation, providing guidance and support in product testing and implementation
- Manages high volumes of product implementation tasks and projects with minimal guidance
- Responds with appropriate urgency to situations and events that require a swift response or turnaround, and takes effective action in a timely and responsive manner
- Thinks creatively, exercises strong and confident judgement, and is proactive in solving problems as they arise in customer integrations
- Exhibits a high level of professionalism, integrity, and discretion in handling confidential information
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