Business Operations and Strategy Manager
New
C
Clover HealthHealthcare
Remote - USAFull-TimeManager
Salary175,000 - 205,000 USD per year
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Job Details
- Experience
- 5-8 years of experience
- Required Skills
- Artificial IntelligenceStrategy
Requirements
- You have had 5-8 years of experience at a consulting firm, in BizOps at a tech company, or in a high-trust internal strategy/Chief of Staff-type role.
- You understand value-based care, healthcare operations, and payer/provider dynamics.
- You think in structured logic, write with precision, speak in synthesized insights, and distill complex problems into actionable plans.
- You’re a system builder who wants to see the impact of your thinking play out in operations.
- You’ve driven complex, multi-org initiatives to the finish line – not just advised on them.
- You’re energized by ambiguity, interested in building processes from the ground up, and thrive in a fast-paced environment.
- You are comfortable with shifting priorities and able to pivot quickly based on business needs.
- You don’t need positional authority to lead. You earn trust and create alignment through clarity, quality, and velocity.
Responsibilities
- Lead cross-functional strategic initiatives: Own and program-manage high-leverage projects across CPH, which may include commercial expansion, enterprise implementations, AI and technology initiatives, product launches, internal operational transformations, or other emerging priorities.
- Serve as a deployable strategic operator: Step into ambiguous or high-stakes situations, diagnose root causes, and design clear execution plans, regardless of function.
- Architect scalable systems: Build and refine the operational infrastructure to enable sustainable growth – processes, tools, playbooks, dashboards.
- Drive analytical rigor: Collect and analyze business data, generate insights, and present recommendations to leadership to inform strategic decisions.
- Build executional rigor: Translate high-level goals into clear plans with workstreams, owners, deliverables, and timelines. Keep the team focused on outcomes.
- Align stakeholders across functions: Coordinate across Product, Engineering, Clinical, Commercial, and Operations teams to deliver outcomes—without relying on formal authority.
- Translate ambiguity into action: When no playbook exists, build one. When priorities are unclear, force rank them. When coordination breaks down, rebuild the system.
- Be a thought partner to leadership: Proactively surface insights, risks, and opportunities; act as an internal consultant to the CEO and leadership team.
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