Senior Field Applications Scientist
New
Remote – Bay AreaFull-TimeSenior
Salary118,000 - 144,000 USD per year
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Job Details
- Experience
- Bachelors degree with 4+ years, Masters degree with 2+ years or PhD with experience
- Required Skills
- Problem SolvingRelationship buildingAccount Management
Requirements
- Bachelors degree with 4+ years, Masters degree with 2+ years or PhD with experience in NGS library construction (a combination of experience and education may be considered)
- Experience with NGS sequencing instrument and sequencing run set up along with NGS sample and library prep workflows is preferred
- Experience with cell biology, microscopy, and multiomics is required
- Must be highly motivated and have strong problem-solving ability
- Excellent communication and strong relationship building skills
- Highly collaborative and adaptable; able to work well within multidisciplinary teams
- Skilled in nucleic acids and protein analytical methods
- Generate high quality and reproducible wet-lab data from established protocols
- High degree of comfort navigating technical project discussions
- Must be able to work independently and as a team player
- Demonstrated account management skills
Responsibilities
- Frequently traveling to the customer site is required
- Troubleshooting issues related to user's technical skills, biochemistry/assay design, experimental design, software, and instruments
- Supporting commercial team and customers in their technical applications and providing product training
- Providing strategic and competitive feedback to marketing and product development teams, and independently leads or manages beta tests at customer sites
- Assisting sales and marketing on pre and post strategic sales activities requiring both technical depth and market knowledge
- Delivering customer training and workshops, both in-person and remote
- Utilizing service CRM software to accurately identify and document customer opportunities
- Collaborating with internal partners to resolve customer issues and improve processes
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