Virtual Assistant
Fully remote within the United States, Eastern Time Zone is strongly preferred. Central Time Zone will be considered.Contract
Salary not disclosed
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Job Details
- Required Skills
- Problem SolvingOrganizational skillsWritten communicationVerbal communicationReportingData entry
Requirements
- Self-starter mindset with the confidence to take ownership, problem-solve, and move quickly without hand-holding.
- Genuine servant attitude in every interaction, treating both providers and patients with warmth, patience, and care.
- High standard for your own work, with the discipline to double-check before anything goes out the door.
- Strong follow-through and communication habits, including timely acknowledgements and proactive updates when timelines shift.
- Prior administrative or virtual assistant experience, ideally in a fast-paced or client-facing setting.
- Exceptional attention to detail and organizational skills.
- Excellent written and verbal communication skills.
- Comfort managing multiple providers and priorities in a virtual environment.
Responsibilities
- Precharting patient appointments thoroughly and accurately.
- Acknowledge provider requests quickly, complete tasks on time, and proactively post status updates in Trello.
- Double-check every piece of work before contacting a patient or sending a report to a provider.
- Manage provider inboxes and calendars, including patient scheduling, follow-ups, and virtual consultations.
- Support patient communication workflows, including appointment reminders, reorder messages, and post-treatment check-ins.
- Maintain accurate data entry in our EMR (Zenoti) and other Skin Clique systems.
- Assist with planning and logistics for virtual and in-person events.
- Track engagement and campaign performance using prebuilt reporting templates.
- Support order tracking, inventory management, and reorders for consumables and marketing materials.
- Prepare monthly performance reports summarizing activity and outcomes.
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