Customer Sales Representative
New
P
PavagoPlumbing Services
Mexico. Colombia. Argentina. Costa Rica. Brazil, U.S. HoursFull-Time
Salary not disclosed
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Job Details
- Languages
- English
- Required Skills
- Customer serviceCRM
Requirements
- Proven experience in: Inbound sales
- Proven experience in: Call center sales
- Proven experience in: Customer service with conversion targets
- Strong conversion and closing ability
- Excellent objection handling
- CRM and call system experience
- Clear, professional English communication
- Able to work evenings and weekends
Responsibilities
- Handle high-volume inbound calls with confidence and professionalism
- Convert inquiries into booked plumbing jobs (target: 85% conversion rate)
- Actively listen and guide customers toward the right solution
- Book service appointments accurately and efficiently
- Identify upsell opportunities during calls
- Promote and sell Pipeline Club membership
- Log all interactions accurately in CRM systems
- Follow structured scripts and workflows
- Handle escalations professionally and calmly
- Support offshore team members for consistency
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