Salesforce Solution Architect, Experience Cloud

New
CanadaFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
3+ years
Required Skills
SalesforceCRM

Requirements

  • Significant business process, technical consulting, or enterprise architecture experience
  • 3+ years of CRM industry experience (Salesforce platform preferred)
  • Proven ability to design and optimize business processes and integrate processes across disparate systems
  • Understanding of basic UX principles
  • Willing and able learner of new technologies
  • Extremely strong written and oral communication

Responsibilities

  • Provide industry best practices and serve as a trusted client advisor
  • Drive requirement gathering and serve as the Salesforce platform expert
  • Work with the client to build out their strategy and roadmap, enabling both quick wins and longer-term strategic goals
  • Leverage Salesforce technology such as Experience Cloud, Service Cloud, and Knowledge
  • Provide input on detailed design specifications, infrastructure, and project plans
  • Translate business requirements into well-architected solutions
  • Coach and mentor junior technical and functional team members
  • Follow and understand new Salesforce product and technical capabilities
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