Inside Sales Representative

New
U.S., West Coast hoursFull-TimeMiddle
Salary44,300 - 73,800 USD per year
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Job Details

Experience
Minimum of 4 years
Required Skills
SalesforceMicrosoft OfficeCRM

Requirements

  • High school diploma or general education degree (GED)
  • Minimum of 4 years of total relevant experience, which may be a combination of window or door manufacturing, production and machining, inside or outside sales and/or customer service.
  • Strong written and verbal communication skills.
  • Ability to effectively present information one on one or in small groups.
  • Strong listening, problem solving, and sales skills.
  • Ability to work independently and collaboratively in a team environment.
  • Ability to manage stress and maintain composure in customer-facing situations.
  • Proficiency with Microsoft Office and CRM tools (e.g., Salesforce).
  • Strong phone presence and outbound calling skills.
  • Ability to consistently achieve performance and sales targets.
  • Customer focused mindset with commitment to delivering a positive experience.
  • Associate degree in business, technical discipline, or related field (Preferred)
  • Prior Inside Sales experience (Preferred)
  • Experience with CRM tools such as Salesforce (Preferred)
  • Experience supporting technical or manufactured products (Preferred)

Responsibilities

  • Proactively engage customers through outbound calls, emails, and follow up activities to generate, qualify, and advance sales opportunities.
  • Understand customer needs and recommend appropriate products, programs, and solutions.
  • Research, qualify, and pursue new leads while maintaining consistent engagement with existing customers.
  • Close sales, upsell products and services, and consistently achieve assigned sales targets.
  • Respond to customer inquiries by answering questions, providing additional information, and explaining product features and benefits.
  • Provide sales support, technical assistance, and guidance related to company products, services, and quoting systems.
  • Maintain accurate and up to date records of customer interactions, opportunities, and pipeline activity in CRM systems.
  • Monitor product, service, and competitive information to effectively position solutions.
  • Collaborate with internal partners to resolve customer issues and ensure timely resolution.
  • Support a positive customer experience by maintaining professionalism, responsiveness, and composure.
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44,300 - 73,800 USD per year
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