Inside Sales Representative
New
U.S., West Coast hoursFull-TimeMiddle
Salary44,300 - 73,800 USD per year
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Job Details
- Experience
- Minimum of 4 years
- Required Skills
- SalesforceMicrosoft OfficeCRM
Requirements
- High school diploma or general education degree (GED)
- Minimum of 4 years of total relevant experience, which may be a combination of window or door manufacturing, production and machining, inside or outside sales and/or customer service.
- Strong written and verbal communication skills.
- Ability to effectively present information one on one or in small groups.
- Strong listening, problem solving, and sales skills.
- Ability to work independently and collaboratively in a team environment.
- Ability to manage stress and maintain composure in customer-facing situations.
- Proficiency with Microsoft Office and CRM tools (e.g., Salesforce).
- Strong phone presence and outbound calling skills.
- Ability to consistently achieve performance and sales targets.
- Customer focused mindset with commitment to delivering a positive experience.
- Associate degree in business, technical discipline, or related field (Preferred)
- Prior Inside Sales experience (Preferred)
- Experience with CRM tools such as Salesforce (Preferred)
- Experience supporting technical or manufactured products (Preferred)
Responsibilities
- Proactively engage customers through outbound calls, emails, and follow up activities to generate, qualify, and advance sales opportunities.
- Understand customer needs and recommend appropriate products, programs, and solutions.
- Research, qualify, and pursue new leads while maintaining consistent engagement with existing customers.
- Close sales, upsell products and services, and consistently achieve assigned sales targets.
- Respond to customer inquiries by answering questions, providing additional information, and explaining product features and benefits.
- Provide sales support, technical assistance, and guidance related to company products, services, and quoting systems.
- Maintain accurate and up to date records of customer interactions, opportunities, and pipeline activity in CRM systems.
- Monitor product, service, and competitive information to effectively position solutions.
- Collaborate with internal partners to resolve customer issues and ensure timely resolution.
- Support a positive customer experience by maintaining professionalism, responsiveness, and composure.
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