Business Systems Administrator
New
United StatesFull-TimeMiddle
Salary70,000 - 85,000 USD per year
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Job Details
- Experience
- 3-5 years
- Required Skills
- Google WorkspaceCRM
Requirements
- Bachelor’s degree in Business Administration, Information Systems, Computer Science, or equivalent practical experience
- 3–5 years of experience in business systems administration, systems support, or similar hands-on technical operations role
- Demonstrated experience building and managing Airtable bases
- Experience supporting SaaS tools such as CRM, LMS, finance, or collaboration platforms
- Strong ability to implement system-based solutions rather than only documenting requirements
- Basic IT support experience including user access management and troubleshooting
- Strong analytical, organizational, and problem-solving skills with high attention to detail
- Ability to manage multiple priorities in a fast-paced, cross-functional environment
- Strong communication skills with the ability to support both technical and non-technical users
- Familiarity with workflow automation, data structure design, or iterative/agile delivery methods is a plus
- Experience with Google Workspace tools is a plus
Responsibilities
- Own the day-to-day administration, configuration, and optimization of key business systems, with a primary focus on Airtable
- Build and maintain Airtable bases, including tables, relationships, automations, workflows, and data validation rules
- Ensure systems are structured, scalable, well-documented, and aligned with consistent naming conventions and data standards
- Translate business requirements into functional system configurations and process improvements
- Manage user access, permissions, and system settings across multiple SaaS platforms
- Provide hands-on troubleshooting and resolution of system issues to ensure operational continuity
- Support integration and data flow between systems to improve accuracy and reporting
- Serve as a primary point of contact for user support, training, and system guidance
- Create lightweight documentation, guides, and training materials to support adoption and usage
- Support software renewals, vendor coordination, and system ownership tracking in collaboration with Finance and IT
- Provide basic IT support including onboarding/offboarding setup, account access, and troubleshooting
- Identify and implement automation and process improvements to reduce manual work and improve efficiency
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