Customer Service Supervisor & Project Manager VA (Operations & Supply Chain)

New

Scale VirtuallyOperations, Supply Chain

Philippines, US-aligned working hoursContractMiddle

Salary not disclosed

Apply NowOpens the employer's application page

Job Details

Strong experience in operations, customer service management, project coordination, or supply chain execution
Ability to manage multiple stakeholders (buyers, vendors, internal teams) simultaneously without losing control of details
Excellent written and spoken English with strong tone control under pressure
Proven ability to resolve issues independently before escalating
High attention to detail—especially in logistics, orders, and system updates
Comfortable working in ambiguity where processes are evolving
Proactive approach to work (not waiting for instructions)
Experience with Google Workspace (Docs, Sheets, Gmail)
Experience with Slack
Experience with Airtable
Experience with CRM / internal operational tools

Own all shared inboxes across Cureate Connect territories as the first line of operational response
Respond to all inbound inquiries within the same business day—no backlog carryover
Monitor active orders from placement to delivery across buyers and vendors
Own operational execution of Cureate events from planning to live delivery
Lead onboarding for institutional buyers and local producers from start to completion
Build and maintain workflows across Cureate operations (supply chain, programs, community)
Deliver daily operational reports with clarity and completeness

View Full Description & ApplyYou'll be redirected to the employer's site