Lead Manager VA (Hands-On Lead Generation & CRM Ownership)
New
Philippines, US-aligned working hours requiredContractManager
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- Minimum 2 years
- Required Skills
- SalesforceHubSpot
Requirements
- Minimum 2 years of hands-on cold calling experience
- Minimum 2 years of lead generation experience
- Must be willing and comfortable doing high-volume outbound calls daily
- Proven ability to qualify leads through conversation
- Strong English communication (clear, confident, and conversational)
- CRM proficiency (REI Sift, GoHighLevel, HubSpot, Salesforce, or similar)
- Must update systems in real-time and maintain data accuracy without supervision
- Ability to work independently and hit activity targets without constant monitoring
- Stable internet connection
- Quiet calling environment
- Reliable system setup
Responsibilities
- Generate new leads daily through outbound calls, SMS, and available data sources
- Verify contact details and coordinate with skip tracer if data is incomplete
- Qualify leads through real conversations to determine intent, timeline, and opportunity
- Push conversations forward with consistent follow-ups
- Execute high-volume outbound calls, adapting scripts in real-time
- Handle objections and steer conversations toward qualification outcomes
- Run SMS campaigns and respond quickly to engaged leads
- Identify and escalate “hot” leads immediately with clear context
- Update CRM immediately after every interaction—no backlog updates
- Tag, categorize, and move leads through the pipeline accurately
- Fix incomplete or messy records when encountered
- Maintain structured follow-up sequences based on lead behavior and engagement level
- Re-engage cold or unresponsive leads using new angles
- Identify stuck leads and take action to move them forward or disqualify them
- Track and report daily metrics: dials, connections, lead quality, and qualified leads
- Provide weekly summaries with insights on what is working or failing
- Maintain full visibility of pipeline status for clients
- Communicate clearly with clients regarding lead progress, issues, and campaign performance
- Flag problems early (low connection rate, poor data quality, script issues)
- Recommend improvements based on actual call and SMS interactions
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