Lead Manager VA (Hands-On Lead Generation & CRM Ownership)

New
Philippines, US-aligned working hours requiredContractManager
Salary not disclosed
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Job Details

Languages
English
Experience
Minimum 2 years
Required Skills
SalesforceHubSpot

Requirements

  • Minimum 2 years of hands-on cold calling experience
  • Minimum 2 years of lead generation experience
  • Must be willing and comfortable doing high-volume outbound calls daily
  • Proven ability to qualify leads through conversation
  • Strong English communication (clear, confident, and conversational)
  • CRM proficiency (REI Sift, GoHighLevel, HubSpot, Salesforce, or similar)
  • Must update systems in real-time and maintain data accuracy without supervision
  • Ability to work independently and hit activity targets without constant monitoring
  • Stable internet connection
  • Quiet calling environment
  • Reliable system setup

Responsibilities

  • Generate new leads daily through outbound calls, SMS, and available data sources
  • Verify contact details and coordinate with skip tracer if data is incomplete
  • Qualify leads through real conversations to determine intent, timeline, and opportunity
  • Push conversations forward with consistent follow-ups
  • Execute high-volume outbound calls, adapting scripts in real-time
  • Handle objections and steer conversations toward qualification outcomes
  • Run SMS campaigns and respond quickly to engaged leads
  • Identify and escalate “hot” leads immediately with clear context
  • Update CRM immediately after every interaction—no backlog updates
  • Tag, categorize, and move leads through the pipeline accurately
  • Fix incomplete or messy records when encountered
  • Maintain structured follow-up sequences based on lead behavior and engagement level
  • Re-engage cold or unresponsive leads using new angles
  • Identify stuck leads and take action to move them forward or disqualify them
  • Track and report daily metrics: dials, connections, lead quality, and qualified leads
  • Provide weekly summaries with insights on what is working or failing
  • Maintain full visibility of pipeline status for clients
  • Communicate clearly with clients regarding lead progress, issues, and campaign performance
  • Flag problems early (low connection rate, poor data quality, script issues)
  • Recommend improvements based on actual call and SMS interactions
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