remoote.app

Work from anywhere. Start here.

Remoote.app

Work from anywhere. Start here.

Free resume builderCompaniesLog in
Home
Jobs
Customer Support Representative (Multi Channel)

Customer Support Representative (Multi Channel)

New
S
SimplyInsuredHealth Insurance
Must be based in the U.S., 8:30 am – 5:00 pm CSTFull-TimeMiddle
Salary15 per hour
Apply NowOpens the employer's application page

Job Details

Experience
1-2 years

Requirements

  • 1-2 years in a customer-facing role (Support, Retail, or Sales) in a remote, startup environment
  • Exceptional oral and written communication skills
  • Familiarity with support ticketing systems (like Zendesk, Freshdesk, or Salesforce)
  • Ability to multitask across several tabs and tools
  • A genuine passion for helping people and a desire to support small business owners
  • Ability to work a consistent schedule of 8:30 am – 5:00 pm CST, Monday through Friday

Responsibilities

  • Help potential customers navigate our online shopping experience, helping them find the perfect health insurance quotes for their teams.
  • Resolve administrative and billing questions with urgency and clarity.
  • Use industry-leading support tools and CRMs to document interactions and ensure no customer is left behind.
  • Propose product and process improvements directly to our leadership team.
  • Maintain high productivity in a fast-paced, high-volume environment while keeping a "people-first" attitude.
View Full Description & ApplyYou'll be redirected to the employer's site

Related Articles

The Road to 2026: 5 Trends That Will Define the Future of Remote Work

<p>Work from home is no longer an experiment or a temporary solution. It has become a stable part of how millions of people build their careers and how companies operate across borders. Now that we have entered 2026, expectations around work, productivity, and lifestyle continue to evolve. Understanding where things are heading helps both job seekers and employers stay ahead instead of reacting too late.</p><p>The future of remote work is not about working from home anymore. It is about flexibility, skills, technology, and a deeper shift in how career fits into everyday life. Let’s take a look at main trends shaping the road ahead.</p>

Read more

The Remote Work Toolkit: 15 Essential Tools and Skills for a Future-Proof Career

<p>Remote work is no longer a temporary perk—it’s a defining feature of the future of work. But thriving outside a traditional office isn’t just about having Wi‑Fi and a laptop. It requires a deliberate toolkit: the right remote work tools to stay organized, connected, and secure, plus the skills for remote work that help you communicate clearly, manage your time, and build trust across distance.</p><p>Below is a practical, future-proof guide to the tools and remote work skills that make remote careers sustainable—not stressful.</p>

Read more

The Burnout Buster: A Practical Checklist for Reclaiming Your Work-Life Balance in a Remote World

<p>Remote work has brought freedom, flexibility, and fewer commutes—but it’s also quietly fueled a surge in remote work burnout. When your home becomes your office, the lines blur fast: “just one more task” turns into late-night emails, and downtime starts to feel like borrowed time.</p><p>If you’re feeling drained, distracted, or emotionally flat, you’re not broken—you’re likely overloaded. The good news: you can prevent burnout without quitting your job or reinventing your life. You need a clear, repeatable system that protects your energy while keeping work sustainable. This checklist is that system.</p>

Read more
15 per hour
Apply Now