Manager, Client Experience (Media)
New
R
Real ChemistryHealthcare Communications
Remote - USAFull-TimeManager
Salary67,000 - 80,000 USD per year
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Job Details
- Required Skills
- Data AnalysisMicrosoft ExcelBudget managementPowerPoint
Requirements
- Bachelor’s degree, preferably with a concentration in Advertising, Marketing, or a related field
- Strong attention to detail, organization, and communication skills
- Demonstrated comfort with budget management, financial tracking, billing reconciliation, and maintaining detailed campaign documentation
- Strong working knowledge of Microsoft Excel, including formulas, pivot tables, and budget tracking/management
- Working knowledge of Microsoft PowerPoint
- Experience analyzing data, identifying trends, and recommending optimizations based on findings
- General understanding of the digital marketplace; avid explorer and user of digital channels with knowledge of opportunities across online and offline media
- Knowledge of or applicable understanding of industry tools such as Prisma, Comscore, Kantar, Pathmatics, Telmar (plus)
- Prior healthcare or pharmaceutical client experience (plus)
- Curiosity about leveraging data for audience planning, or familiarity with major data providers and audience targeting solutions
Responsibilities
- Support the Integrated Planning (IP) team on day-to-day tasks including campaign research, strategy support, tactical recommendations, partner relationships and POVs, and the development and maintenance of key planning documents.
- Own and update flowcharts, budget trackers, billing reconciliation documents, and media authorization forms across multiple clients and brands.
- Serve as a highly detail-oriented steward of campaign finances, ensuring budgets are tracked accurately, billing is reconciled in a timely manner, and all financial and operational documentation is maintained with precision.
- Gain hands-on experience developing media plans and overseeing their execution, working with a team of expert buyers across the linear, direct, programmatic, social, and search media ecosystem.
- Act as a key point of contact for financial operations and campaign stewardship, helping ensure campaigns are executed accurately, on time, and within budget.
- Support project management across accounts, ensuring the team is on track with deliverables, timelines, trackers, approvals, and operational processes.
- Leverage planning tools to learn more about clients’ audiences and competitive landscapes and use those insights to support planning and optimization recommendations.
- Work with Associates, Managers, and cross-functional SMEs to ensure seamless collaboration and strong execution.
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